Is it really “The Grind” when you are having a ball? – Day 12

Posted by on December 22, 2008

So my interview is probably postponed until January 5th or after due to the holidays and people being out of the office. This isn’t really a surprise, since I have been through this part of the year when I was contracting before. Since I have the one freelance contract right now, I’ll be fine until then.

Note the nugget of wisdom above for other contract and freelance workers. December, especially the last two weeks of December, is the worst time to find work over the entire year. I suppose that this year for many people that it is doubly so. So if you have the chance to grab a contract or three that will last you into January, do so early.

Here’s an almost disaster turned into a great customer service story. My machine is an HP Pavilion notebook, a dv7 series for those that are interested. I have had it for several months now, and earlier last week, the AC adapter started making strange noises. Today, I thought it would be a good time to call HP service to see what they would do about it. While on the call, the adapter stopped charging my notebook, and I couldn’t get it to work again. (I have since the call, but then, no power.) Let me just say that the HP support person was very helpful, almost too self deprecating, and she was quite efficient, even if her computer systems were slow. I was on the phone just about 20 minutes from the start of the call, to the end where they took my address and were shipping me the new AC adapter. A fairly short, and definitely productive, call and I will have the new AC adapter on December 26th via FedEx. The computer is under warranty, and I was thinking that they would need me to cross ship the old adapter, and so did the support person, but as we both found out, I don’t need to. I keep the one that is acting up, and get the new one later this week. Not that I am going to want to use the old one, but in case the new one shorts out, I can go to the old one for backup. Overall, I would continue buying HP products. A few years ago, I would not have said that. Good job HP.

Happy holidays!